This privacy notice explains how Cycle Haven processes personal data in connection with its bicycle repair workshop website and related service inquiries. It follows the data lifecycle from collection and use through disclosure, retention, and deletion.
This section outlines how information handling, individual rights, and support channels are addressed within this notice.
Depending on how you contact Cycle Haven, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We may also process technical data such as server request metadata and browser or device information when you use the website.
We receive personal data from contact form submissions, email, phone calls, postal correspondence, workshop drop-ins, and other direct communications. Technical data is generated automatically when the website is accessed and when basic security and delivery functions operate.
Our cookies are limited to essential site operation and privacy preference storage. We do not confirm analytics cookies or marketing cookies as active on this website.
We use cookies only for essential site operation and to remember privacy preferences. You can usually control cookies through your browser settings, including blocking or deleting them, but some site functions may not work as intended if essential cookies are disabled.
We process personal data to respond to service inquiries, arrange bicycle intake, manage inspection and repair communications, provide service summaries, maintain website security, and support technical delivery of the site. We also use limited data to remember privacy preferences and to manage records needed for administration, accounting, and legal compliance.
We may share personal data with service providers that support website operation, technical delivery, security, or communication handling. Any such sharing is limited to what is needed for the relevant task and is used only for the purposes described in this notice.
We may disclose personal data if required to comply with law, a court order, or another binding request from a public authority. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.
You may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, subject to applicable law. Where a request cannot be fully granted, we will explain the practical or legal reason for the limitation.
To exercise a privacy right, send a request using the contact details in this notice and describe the data or processing concern clearly enough for us to review it. We may ask for information needed to verify your identity and to understand the scope of the request before responding.
We retain personal data according to its role in the service lifecycle. Inquiry records are kept while we are handling the request and for any follow-up that is reasonably connected to it. Workshop and transaction records are retained as needed for service administration, accounting, dispute handling, and legal compliance. When data is no longer needed for these purposes, it is deleted or anonymized where appropriate.
If this privacy policy is updated, the revised version will apply from the date it is published on the website or otherwise communicated where appropriate. We review the notice when our services, data handling, or legal requirements change.
